Disney Plus Not Working? How to Fix All Issues

Disney Plus has been around for over a year, and it's been doing more than well, amassing millions of subscribers. That being said, they sometimes have various issues that result in the service not working. So, what do we do when Disney Plus is not working? Let's find out.

The largest dose of errors on Disney Plus was seen at launch, but the platform hasn't fixed up all the errors. Plus, most often than not, issues are related to your Internet connection or some Disney server issue.

Before we dive deeper into things and guide you towards some of the most common errors, we're going to give you some general troubleshooting tips, running you through the basic steps. Of course, each problem may require more investigation and steps, but for the most part, you'll be able to overcome the issue in a few easy steps.

General tips to fix Disney Plus when it's not working:

  • Make sure your Internet download speeds are compatible with Disney Plus. The service requires at least 5 Mbps, so you'll need to have at least that going for you.
  • Turn off the WiFi on your device and wait a minute before reconnecting.
  • If that didn't solve the issue, go ahead and reboot your router by unplugging it, leaving it for a minute, and plugging it back in again.
  • Sign out of Disney Plus and sign back in again. Uninstall the app and download it back again.
  • You can also try logging into Disney Plus on a different device.

Check Disney Plus Status

One thing you need to do constantly if you have problems is to check whether Disney Plus itself is having issues. You can check the Disney Plus help center and get in contact with Customer support over chat.

We also suggest you head over to social media (particularly Twitter) and see if others are reporting issues with Disney Plus. Checking a site like Down Detector may also help.

Error Codes

We'll also leave you with a detailed list of error codes that you can check, depending on what problems you encounter.

Contact Customer Support

If you're still having issues that you're unable to fix, you should contact the Disney+ customer support team. They're available around the clock, so you can chat with them about whatever issues you're facing, and they can troubleshoot it with you.

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