Streaming

How to Fix Disney Plus Error Code 1026?

Written by Gabriela Vatu
Last updated July 8, 2021

Streaming any Disney Plus movie or series is serious fun, but you're sometimes biting more than you can chew due to all the error codes you get on the platform. But, how do we fix Error Code 1026? 

We’re having a problem. Exiting the App. Error Code: 1026 – App_Config_Failure.

Error Code 1026 is one that will have you wanting to throw something at the screen since you can't even launch the app. 

What Causes Disney Plus Error Code 1026?

First of all, error code 1026 is one that is displayed on Samsung Smart TVs only. Basically, people cannot launch the Disney Plus app on Samsung Smart TVs, leaving them unable to enjoy their subscriptions in this manner. 

How Can You Fix Disney Plus Error Code 1026?

Fixing up the problem on your Samsung Smart TVs can be a bit difficult, but not impossible. Shutting down and powering back up your TV won't fix the problem. 

Cold boot your Samsung Smart TV

Try power cycling your devices

Update your TV

Reinstall Disney+

If none of these will work for you, maybe contact the Disney+ Customer Support team and explain your situation. They're available 24/7, so it doesn't matter where you live as they'll help you quickly. 



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