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How to Fix Disney Plus Error Code 13?

By Gabriela Vatu / November 15, 2020

Disney Plus is a great platform, and we love that we can use it on so many devices, which helps us store our favorite content wherever we need it. We have stumbled over Error Code 13, and we wanted to know how to fix it. 

Disney+ is available to stream and download on up to 10 devices. Unfortunately, it looks like you have exceeded your limit. If you think you are seeing this message in error, visit the Disney+ Help Center (Error Code 13).

It looks like we're stretching the capabilities of our account too thin. Surely, there's an easy fix here. 

What Causes Disney Plus Error Code 13?

This is probably an issue caused by you losing track of how many devices we were using.

Disney Plus allows people to hold seven profiles but only stream content to four devices simultaneously. At the same time, it's possible to link up to ten devices on the profile, so you can download content on any of them. 

How Can I Fix Disney Plus Error Code 13?

If you want to fix the Disney Plus Error Code 13, then you're going to have to eliminate one of the devices you're using Disney Plus on. 

If you think you see this error by mistake, you can contact the Disney Plus customer support team, and they'll help you figure things out and perhaps give you more information. They're available 24/7, so you'll be able to check in with them anytime you need over chat, phone, or social media. 



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