As much as we love Disney Plus and pretty much everything they have to offer on the platform, it's not always smooth sailing, and you can encounter various errors. Some of them are their fault. Others are your fault.
Either way, we thought it's best to find out more about Error Code 89.
We could not complete your purchase request at this time. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code 89).
Oops! We wonder what can be done to fix the problem and what the source of the issue is in the first place.
What Causes Error Code 89?
This particular code signals there's an issue when you're trying to complete the purchase request and that it has timed out. Don't worry, your card hasn't been charged!
How Can I Fix Error Code 89?
Since the code is strictly related to the payment for Disney Plus, the solution can have a few steps.
- First of all, check again that you've input all the correct card details - name, full card number, security details, and so on.
- If all the info is correct, make sure you have money in that particular account so they can process the payment.
- Should the above steps check out, maybe you should check your Internet connectivity since that may be the cause of the timeout, rather than the data you filled in.
If you're still unable to pay for Disney Plus, we advise you to contact the Customer Support team. They're available 24/7 and will be able to immediately help you with the whole situation.
The problem is fairly easy to solve compared to others, but it's an issue that needs repairing nonetheless if you want to become a Disney+ subscriber or keep that status in the future.