How to Fix Disney Plus Error Code 76?

We love to keep up with quite a few shows on Disney Plus and also to dive back into a ton of cool content they've made over the decades. While doing this, however, we've stumbled over Error Code 76. So, how do we fix this?

We’re currently experiencing slow Internet connection speeds. Please check to see that you are still connected to the Internet, and try again (Error Code 76).

So, Disney is having an issue with our internet connection speeds. Ok, we can deal with this. 

What's Causing Disney Plus Error Code 76?

If you're having issues with the Disney Plus error code 76, you need to know that the problem is with your Internet speed.

Disney Plus requires 5 Mbps for HD streaming and 25 Mbps for 4K UHD streaming. Anything below this, and you'll have issues streaming. 

How Can I Fix Disney Plus Error Code 76?

Fixing the Disney Plus Error Code 76 takes a few steps. 

  • Start by testing your Internet speed. If you see any values below what we mentioned above, you'll need to work extra to make it work.  
  • Once you've tested out your Internet speed and made sure everything is working OK, you can move to the next step. If the issue persists, you can uninstall the app and reinstall it. You can also try to log out of your account and back in again. 
  • The next step is to reboot your router. Pull the plug and wait a minute before plugging it back again. Wait until the connection is reinstated and try again. You may also want to try going from Wi-Fi to a cabled connection since those will provide better speeds. 

If you're still unable to stream the content you're looking forward to, you can contact the Disney Plus customer support team. They're available 24/7 over chat, phone, or social media. 

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