How to Fix Disney Plus Error Code 19?

We love Disney Plus, and we get how much you do too. That being said, we're kind of annoyed that sometimes we stumble over all sorts of errors, including the error code 19. 

We're sorry, but the email you supplied is already in use. Please use another email so we can connect you to Disney+. If the problem persists, visit the Disney+ Help Center (Error Code 19).

It looks like you may have gotten a bit confused here, or Disney is glitching. 

What's Causing the Disney Plus Error Code 19?

Well, according to Disney Plus, the error is generated when you're trying to use an email address that is already associated with an existing account. If you already created a Disney Plus account, you'll need to use a different email address this time around. 

How Can I Fix Disney Plus Error Code 19?

Fixing this problem seems to be a pretty direct business. 

  • First of all, you need to use a different email address if you want to create a new account. 
  • However, if you want to go back to your original account, you should go ahead and ask for a new password if you have forgotten it. 
  • Go to your email address and go through the steps to reset your email password. 
  • Log back into your account and renew your Disney Plus subscription. 

If the method doesn't work, you can always contact the Disney Plus customer support team. They're available 24/7 over chat, social media, and phone. 

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