Disney Plus is a great platform to have, and we've discovered a lot of cool content to watch both on our own and with the kids. So, when we encounter a problem, we tend to look for ways to overcome them, so the Disney Plus Error Code 31 is not different.
This means there’s a problem verifying your location. If you’re on a mobile device and location services are turned off, please enable location services from the settings of your device and try again. It looks like Disney Plus requires your location, so you're going to have to make sure it gets it if you want to watch anything further.
The root of this problem is the fact that Disney Plus cannot verify your location. If you're using a mobile device, it means your location services are turned off, so you'll need to remedy this.
Fixing the Disney Plus Error Code 31 isn't that difficult, but it does vary from device to device. Let's take a look into how you can do this on two different platforms:
If you're still having problems, you can contact the Customer Support team at Disney Plus. They're available 24/7, and you can get in touch with them over chat, phone, or social media.