Streaming

How to Fix Disney Plus Error Code 72?

By Gabriela Vatu / November 17, 2020

With the new Mandalorian season underway, we're more eager than ever to log back into Disney Plus and enjoy the new episodes. In fact, we are quite bummed every time we encounter a problem, including something like Error Code 72. 

We’re sorry, but we could not find your user profile. Please try signing out and then sign in again. If the problem persists, visit the Disney+ Help Center (Error Code 72). 

It looks like there's a problem here, and if we want to watch any other content on Disney Plus, we need to get it fixed as soon as possible. 

What's Causing Disney Plus Error 72?

It seems the problem comes with a glitch on Disney's servers that make it impossible for them to actually find your account. And since you can't watch anything without an account, let's find a solution. 

How Can I Fix Disney Plus Error 72?

Fixing the Disney Plus error this time around may be easy. Let's see. 

If you still haven't managed to fix the problem, you can always reach out to Disney Plus over chat, phone, or social media. They're available 24/7, so someone will definitely be there to help you out. 



For a better user experience we recommend using a more modern browser. We support the latest version of the following browsers: For a better user experience we recommend using the latest version of the following browsers: Chrome, Edge, Firefox, Safari