Streaming

m7111-1331-5059 ExpressVPN: How to Fix the Netflix Proxy Error?

By Srijani Ghosh / February 25, 2022

If you're getting Netflix error code m7111-1331-5059 while using ExpressVPN, it means Netflix could detect that you're using a VPN and now it'll block streaming on the device you're using. That's why you see the error message while playing any video. No matter how hard Netflix tries to restrict VPN usage with ever-changing terms of use, you can try a few troubleshooting methods to fix the error and watch any regional content you want. So, check out this guide to fix the m7111-1331-5059 ExpressVPN error.

Method 1: Clear Browser Cache and Cookies

No matter what browser you're using, your location data always gets stored if you haven't turned it off manually. And, Netflix can easily detect that. So always try to clear your browser cache and cookies from settings before you connect to a VPN server. 

Once you do that and connect to a VPN server, open Netflix and play any video. If the error message appears again, follow the rest of the methods.

Method 2: Update Your VPN Client App

An outdated version of the ExpressVPN app will lack enough guards required to bypass geo-restrictions on Netflix. Even some bugs keep dropping your VPN connection. That's why you should always install the latest ExpressVPN update on your device.

You can download the updates from ExpressVPN official website. Once the latest version is installed, try to connect to a VPN server; if you can do that easily, there is no need to perform other solutions. If you can't, disable your antivirus next.

Method 3: Disable Antivirus

If ExpressVPN faces any conflict with existing antivirus software on your system, it will not work the way it should. In that case, disable the antivirus and try streaming Netflix with ExpressVPN. If no error code pops up, add ExpressVPN to the exclusion list of your antivirus. 

Check your manufacturer's website to know the exact process of adding an application to the exclusion list.

Method 4: Connect to a Different Server Location

You might not know Netflix has already blocked a handful of ExpressVPN servers. Though there is no ideal way to know which servers are blocked, you can try connecting to different servers in your preferred location and check which one works. 

Learn how to change server location in ExpressVPN and enjoy Netflix anytime. 

Method 5: Contact ExpressVPN Support Team

ExpressVPN customer support team always stays active to help you in situations like this. So, if none of the above-mentioned workaround works, connect to the support team for ensured resolution. 

However, you can always connect to the 24x7 available chat support team through the website, but in case of any particular VPN error like this, the VPN app's diagnostic report is required. That's why you must follow the below steps depending on what device you're using to contact the ExpressVPN support team from the app and fix the issue. 

Windows and Mac

1. Launch your ExpressVPN app first and click the menu bar.

2. Choose Help & Support from the pop up list and select Diagnostic Information next. 

3. Now, choose Contact Support.

4. In the text box, explain your issue and select the box next to Include details about recent connection errors or Include diagnostic information. 

5. Once done, click Send to Support. 

6. You'll receive a response from the support team in some time.

Android and iOS

1. Android and iOS users first launch the ExpressVPN app and tap the Help button. 

2. Next, choose Email us and jot down your issue in the text box. 

3. Now, toggle on Include diagnostic information option.

4. Finally, Android users tap the Send button, and iOS users hit Submit.

5. You'll get a response from the support team via email.

Linux

1. First, open a terminal window and type in the below command-

expressvpn diagnostic

2. Now, all the diagnostic information will be previewed, copy that.

3. Next, go to ExpressVPN's official website and open the Live Chat tab.

4. Paste all the diagnostic information you've copied and wait for a reply from the dedicated team.

Routers

1. Sign into your ExpressVPN router first and move to Help & Support.

2. Now, choose Diagnostic Information and then select Download All Logs.

3. Next, visit ExpressVPN's official website and open the Live Chat box.

4. Enter the diagnostic details in the chat box and wait for a reply from the team.

That's all! Now you know how to fix the error code m7111-1331-5059 on ExpressVPN. If you have further queries, drop us a comment through the below button. And, if you still can't access Netflix content with ExpressVPN, connect to its 24x7 live chat support team from the official website. Thanks for reading!



For a better user experience we recommend using a more modern browser. We support the latest version of the following browsers: For a better user experience we recommend using the latest version of the following browsers: Chrome, Edge, Firefox, Safari