VPN Unlimited, a New York–based VPN service owned by KeepSolid, may seem like a decent yet basic provider, but it falls under the jurisdiction of the 5-Eyes Alliance, a notorious intelligence-sharing group. Coupled with an inefficient no-logs policy and a lack of advanced privacy-related features, this raises concerns about its capabilities. Though it employs industry-standard security measures, we can’t be certain VPN Unlimited is completely safe.
The VPN service does offer steady connections, though its average speeds make it suitable only for casual streaming, torrenting, and gaming. VPN Unlimited’s 3,000+ servers and unlimited bandwidth are also attractive, but the paid additional features, such as a DNS firewall and password manager, seem like unnecessary additions to the already expensive service.
Although VPN Unlimited boasts 24/7 email support, the lack of live chat support feels outdated and may not be suitable for users who prefer real-time assistance.
Before we get into the nitty-gritty details of VPN Unlimited, let’s review the provider's main features, as shown in the table below.
In this KeepSolid VPN Unlimited review, we will put the provider through various tests and assess its position on our list of the best VPN services based on factors such as reputation, speed, security, privacy, pricing, and customer support.
We take an objective approach to ensure our reviews are fair, accurate, and unbiased. To learn more about our process, please read our guide on how we review VPNs. We also consistently monitor our reviews to make sure their information is always up to date, so you can check back at any time for the most current stats on VPN Unlimited.
Background, Jurisdiction & Reputation
VPN Unlimited is based in the United States, which is certainly problematic. There are no previous data leaks, but some vulnerabilities were detected earlier. Our Score: 2/10
When choosing a VPN, it’s easy to get focused on all the features you’ll be getting. However, don’t forget that knowing where the chosen VPN comes from is a piece of highly important information. While some countries allow VPNs to operate independently and avoid logging data, other countries are more restrictive.
Where Is VPN Unlimited Based?
VPN Unlimited is based in New York, USA, and is a part of the 5-Eyes Alliance, which is a well-known intelligence-sharing group of countries. This alone raises concerns about the service's privacy. It's always unsettling to think that your online activities are being monitored, and VPN Unlimited's jurisdiction does not help to ease those concerns.
As part of the alliance, it’s interesting that the US doesn’t have mandatory data retention laws, even though many believe otherwise. The SCA (Stored Communications Act) is a few decades old, but it can still be used to easily force data processors to collect data indefinitely.
It's worth noting that the 5-Eyes Alliance has not been known to actively spy on its citizens, and VPN Unlimited's secure features, such as military-grade encryption, provide decent protection for its users' online activities.
We also need to say there are many VPNs that come from the United States—and many of them are fighting for your privacy in the best way possible. However, there are also plenty of US-based VPNs that openly collect personal data, which actually defeats their primary purpose. As you’ll see later on in this article, VPN Unlimited doesn’t hide the fact that it collects personal information and connection logs, so make sure to keep this in mind.
Did VPN Unlimited Leak Personal Data in the Past?
Per our research, VPN Unlimited has not experienced any significant data breaches or leaks of user information during its years of operation.
However, VPN Unlimited's reputation is not entirely spotless. While the service has not experienced any major security snafus, it has also not undergone any independent third-party audits to verify the claims made on its website. As a result, users have to take the company at their word.
Is VPN Unlimited Safe?
We can’t say with certainty that VPN Unlimited is safe enough to protect you while you conduct all your online activities. There are serious concerns about their logging policies that we’ve already discussed, plus they haven't been audited. That said, their security features are decent, and the service utilizes strong encryption methods to protect user data.
One thing we do appreciate about VPN Unlimited is that they use military-grade AES-256 encryption. Apart from that, they offer a variety of protocols to choose from, such as OpenVPN and IKEv2, as well as a kill switch to keep you protected if your VPN connection drops suddenly. If you're willing to pay a little extra, you can also enjoy the added benefit of a DNS firewall.
Despite its encryption and other security features, the fact that VPN Unlimited admits to collecting anonymized user data may be enough to disqualify it as a safe option for many users.
Supported Platforms & Devices
VPN Unlimited is available for all major desktop, mobile, browser, and streaming platforms. Our Score: 8/10
A VPN service that fails to offer good device support limits its users and thus puts their privacy at risk. Fortunately, VPN Unlimited’s platform compatibility is impressive. So, let’s see which kinds of devices and applications you can use it with.
VPN Unlimited is a real champ when it comes to platform support. Whether you're on a computer, mobile device, or even a router, this provider has got you covered.
They've got native clients for Windows, macOS, and Linux. If you're more of a mobile user, you can enjoy the service on both iOS and Android devices, too. On top of that, they offer browser extensions for Edge, Chrome, Firefox, and Opera.
VPN Unlimited can even be installed on certain routers. This feature is only available if you purchase their annual plan, but it's still a nice option to have.
Media streaming devices like Apple TV, Amazon Fire, Roku, Chromecast, and Kodi are also in luck—you can configure VPN Unlimited on most devices using KeepSolid SmartDNS. The set-up manuals for all supported devices are readily available on the site.
If you're in need of multiple simultaneous connections, VPN Unlimited's monthly plan may not be the best option, as it only supports up to 5 devices, which could be insufficient for some households. While they claim to provide a solution for those who have run out of free device slots, users are required to pay extra to extend their VPN coverage on more devices. This is a significant drawback, especially when most providers offer more simultaneous connections as part of their base plans.
KeepSolid VPN Unlimited offers various add-on plans for additional devices, ranging from one to ten slots, each with different pricing models. It's important to note that an active VPN subscription is required to use the additional slots.
Installation & Initial Configuration
You can install and begin using VPN Unlimited within a few minutes. The process of installation is very simple and highly streamlined. Our Score: 10/10
Even though you don’t need an active subscription to download VPN Unlimited, you need one to use this application. So, your first step is to subscribe to VPN Unlimited. Then, proceed to download its installation file from the official website, depending on your platform of choice. We’ve tested this VPN on a Windows 11 PC, where the installation file comes in at around 74 MB.
If you have installed any application on your Windows PC before, you’ll know what to expect from this VPN installation process. Choose where to install the required files, decide whether to place a shortcut on your desktop, and that’s pretty much it. Within a few seconds, the application will be installed and ready to use. Open it for the first time and you’ll see its log-in screen. Enter your credentials, and you’re ready to use VPN Unlimited.
Installing this VPN on any platform should not be a problem. Perhaps the most complicated method of installation applies to routers, but you’ll find helpful installation guides online. Therefore, we’re happy to say that VPN Unlimited has a very simple installation method, with no distractions, software bundles, or anything similar.
Prominent Features
VPN Unlimited covers the basic features well, but it falls short in the realm of advanced privacy-related features. Our Score: 6.5/10
Unlike most providers, VPN Unlimited doesn't follow the typical approach of aggressively advertising its features. However, we gathered as much information as we could to provide what you need to know.
Here’s a rundown of what features to expect from VPN Unlimited:
- DNS and IPv6 Leak Protection – VPN Unlimited uses advanced technology to prevent DNS and IPv6 leaks, which could reveal your true IP address and compromise your online privacy. However, some users have reported issues with IPv6 leaks on macOS, so you should exercise caution if your ISP uses IPv6.
- AES-256 Encryption – VPN Unlimited employs military-grade AES-256 encryption, which is widely considered to be unbreakable by brute force attacks. This ensures that your data is protected from eavesdropping, hacking, and other cyber threats, no matter where you are or what you're doing online.
- Kill Switch – VPN Unlimited's kill switch helps to maintain your online privacy in the event your VPN connection drops unexpectedly. It immediately blocks your Internet traffic if the connection to the VPN server is lost, so your real IP address and location remain hidden from prying eyes.
- VPN Protocols – VPN Unlimited supports a range of VPN protocols to optimize your online security and speed, including OpenVPN, WireGuard, IKEv2, KeepSolid Wise TCP/UDP, and IPsec. Each protocol has advantages and disadvantages, so choose the one that best suits your needs.
- Unlimited Server Switches – VPN Unlimited allows you to switch between its servers as often as you want without any limits or additional charges. This means you can easily change locations to access different geo-restricted content.
- Unlimited Bandwidth – VPN Unlimited provides unlimited bandwidth, so you can use the VPN for as long as you want and consume as much data as you’d like without any restrictions or extra fees.
- DNS Firewall – VPN Unlimited's DNS firewall is an optional feature that protects you from online threats such as phishing attacks, malware, and botnets. It works by blocking access to malicious websites and filtering out suspicious traffic before it can reach your device. However, this feature is only available as part of the MonoDefense add-on package, which comes at an additional cost.
Overall, VPN Unlimited has a solid foundation of standard features, but it doesn't offer anything advanced or unique that could distinguish it from other providers.
Server Count & Infrastructure
With 3,000+ servers, VPN Unlimited comes pretty close to the server counts of top-rated VPNs. However, you only get access to 56 countries. Our Score: 4/10
When it comes to VPN servers, you’ll want to have plenty of options. This allows you to easily get a new IP associated with a different country and unblock websites available to that region alone.
The good news is that VPN Unlimited has decent coverage, with servers present in 56 countries. You can browse the available servers manually or connect to specialized ones for streaming and torrenting. You’ll get over 3,000+ servers in total, which is plenty to pick from.
Other VPN providers may offer more servers at a more affordable price than VPN Unlimited, which doesn’t make it the best deal. That said, you can still connect to specific cities or regions and unblock their geo-restricted content. You can also easily switch between servers as often as you need to.
UI/UX Design & Ease of Use
VPN Unlimited’s UI appears to be slightly outdated, lacking any modern design elements that could make it more visually appealing. Despite its average appearance, it does seem to function correctly and is relatively straightforward to navigate. Our Score: 6/10
We didn't come across any glaring UI issues during our VPN Unlimited review. The provider may not be the best choice for users seeking an aesthetically pleasing or up-to-date interface, but its app gets the job done.
Let’s go over everything that can be found from the main interface:
- Servers – If you take a look at the bottom of your screen, you'll notice a button that will lead you to the server selection menu. Once you click on it, you'll be presented with a list of servers that you can choose from. Select one to establish a connection. VPN Unlimited has dedicated sections for favorites as well as servers optimized for torrenting and streaming. We'll discuss these sections in detail later in the article, so keep reading to learn more.
To dive deeper into everything this VPN offers, click on the hamburger menu button in the top-left corner. This will open up a menu with four tabs:
- My Account – The first tab gives you an overview of your account. You can see the duration of your plan, change your password, and explore additional products made by KeepSolid.
- Settings – VPN Unlimited comes with a very simple settings panel. You can choose from different VPN protocols (or instruct the application to choose one for you), enable or disable DNS leak protection, turn the kill switch on and off, make a list of trusted Wi-Fi networks, and more. This is also where you can set the application to run on start-up so you can be protected at all times.
- Information – If you're looking to update VPN Unlimited or leave feedback, you can do so through this section of the app. It's functional but not particularly impressive. You can also use this area to learn more about the product. The “About VPN Unlimited” page provides a brief overview of the company's mission and includes a link to their official website. However, this section is not very informative, and you may not find much value in exploring it further.
- Support – VPN Unlimited's support section has FAQs to answer VPN questions, a Customer Support area to submit tickets, and a toggle button for providing connection feedback.
VPN Unlimited's user interface is functional and easy to operate, making it simple for even those unfamiliar with VPNs. Subscription holders will appreciate the streamlined experience, free from any push notifications. Unfortunately, those using the app during the trial period may have a different experience. In conclusion, the looks of VPN Unlimited may not be impressive but the overall experience is satisfactory.
Media Streaming, Torrenting, and Gaming Support
VPN Unlimited can be used to stream Netflix, Hulu, and iPlayer. In terms of torrenting, there are 5 servers available across North America and Europe. Protection against DDoS attacks and cyber threats is also pretty efficient. Our Score: 8/10
VPN Unlimited's ability to unblock popular media streaming platforms, as well as its performance in torrenting and gaming, left us impressed. Our review revealed that the provider could easily bypass restrictions on several major streaming platforms. This is obviously important if you plan on using this VPN to stream your favorite movies and TV shows.
Now, let’s find out which media streaming platforms can be unblocked with VPN Unlimited.
Our tests demonstrated that VPN Unlimited can easily unblock Netflix, Hulu, BBC iPlayer, ESPN+, HBO Max, and Disney Plus. It was not successful in unblocking Amazon Prime Video, though. The application offers a nice range of servers optimized for streaming, and there's also a “generic” streaming server. For content unblocking, we recommend you set your VPN Unlimited client to use the KeepSolid Wise TCP/UDP protocol.
Also, if you're having trouble with any of these platforms, make sure to clear your browser cache, restart your computer and your router, use the latest version of VPN Unlimited, and verify which protocol the app is using.
When it comes to torrenting, VPN Unlimited offers five P2P-friendly servers located in Canada, France, Luxembourg, Romania, and the USA (California). You’re in luck if you’re near those servers, but if not, you’ll most probably encounter slow performance.
VPN Unlimited also offers decent gaming support and is capable of granting access to restricted games. The service adds an extra layer of security to gaming sessions by encrypting Internet connections and protecting against DDoS attacks and cyber threats. There are a variety of gaming servers to ensure reduced latency, making the provider a reliable choice for enhancing gaming sessions.
Security & Privacy
Even though VPN Unlimited comes with strong encryption and protocols, we can’t ignore the fact that it collects plenty of your personal data. Our Score: 5/10
Now, our VPN Unlimited review will take a look at how well this provider can protect your private data. We’ll check its encryption measures, evaluate its supported VPN protocols, and thoroughly read its privacy policy.
VPN Unlimited Protocols
VPN Unlimited has an extensive selection of VPN protocols, although it's important to note that some of these are only available on certain devices. Let's take a look at what you can expect in terms of VPN protocols when using this service.
- OpenVPN – This is one of the most widely used protocols for VPNs, and VPN Unlimited offers it as a standard option. It provides excellent security and is compatible with most operating systems, including Windows, macOS, iOS, and Android.
- WireGuard – As a newer protocol, WireGuard has gained popularity due to its speed and security. VPN Unlimited offers it as an option for users who want the latest and greatest VPN technology. It's available on select servers and is compatible with most major operating systems.
- IKEv2 – This protocol provides fast and stable connections and is ideal for mobile devices. It's available on most platforms and is used by VPN Unlimited for its excellent mobile performance.
- KeepSolid Wise TCP/UDP – VPN Unlimited's parent company, KeepSolid, developed this proprietary VPN protocol. It's based on OpenVPN, but it scrambles and obfuscates the connection, making it harder to detect and block. This is especially useful for users in countries where VPNs are restricted, as it can help them bypass censorship and surveillance.
- IPsec – A widely used protocol for VPNs, IPsec provides strong encryption and is commonly used in combination with other protocols like L2TP for added security. VPN Unlimited offers IPsec as a standard option on macOS and iOS.
Overall, VPN Unlimited's range of protocols provides users with excellent choices for security and privacy. OpenVPN and IKEv2 are reliable and widely used protocols, while WireGuard offers a faster and more modern option. KeepSolid's Wise technology is a unique addition that adds an extra layer of security, which can be helpful when trying to bypass censorship.
Does VPN Unlimited Keep Logs?
VPN Unlimited claims to only collect anonymized data. According to their website, they do not log any browsing history, connection times, metadata, downloads, server usage, data content, or IP addresses (except for the server IP address used to communicate with you, which is deleted when the session ends).
The provider also logs your device names to enforce its device limits, but this information is not linked to any Internet activity. VPN Unlimited claims to delete all other information, such as your geographic location, OS version, language, and type of connection when you close the VPN connection.
However, it is important to note that VPN Unlimited has not undergone any third-party audits to verify its claims.
Does VPN Unlimited Leak/Expose Your Private Data?
We ran VPN Unlimited through several leak tests, including IPLeak and DNS Leak Test, and it passed them all, indicating that it doesn't leak or expose private data. DNS leaks can reveal your identity and real physical location, as well as disclose your online activities to your ISP.
The Windows and Mac apps have a built-in kill switch to block Internet access if the VPN connection drops. Furthermore, the Windows client has a “Stop DNS Leak” setting that does its job well, preventing DNS, WebRTC, or other data leaks.
Speed & Performance
VPN Unlimited slowed down our web connection by 50% on average during testing, indicating below-average performance. Our Score: 4.5/10
To assess the performance of VPN Unlimited, we conducted speed tests on its servers in different locations. We began with establishing a baseline for comparison by measuring the speed of our Internet connection without using the VPN.
Our baseline test showed download speeds of 38.61 Mbps and upload speeds of 6.26 Mbps. As VPNs use encryption and security protocols, we expected a decrease in both download and upload speeds once we activated the service.
Here are the results of the rest of our server tests:
- Italy Server – Connecting to the Italian server resulted in a significant speed drop of 50% from the baseline speed to 19.12 Mbps download speed and 1.59 Mbps upload speed. The slowdown is notably higher compared to the best VPNs available in the market.
- UK Server – The performance of VPN Unlimited’s UK server was above average during testing, with a download speed of 29.73 Mbps and an upload speed of 1.21 Mbps. This resulted in an acceptable drop in speed of around 25% on average.
- US Server – The major server in the US also performed well during testing, achieving above-average speeds of 27.33 Mbps for downloads and 0.92 Mbps for uploads. The drop in speed was around 30%, which is reasonable for an average VPN service.
- Canada Server – The performance of VPN Unlimited’s Canadian server was notably slower during testing, with a speed drop of 57% compared to the baseline speed. This makes it one of the slowest servers among the tested locations.
- India Server – During testing, the Indian server demonstrated a 70% drop in speed, which was the most significant of the bunch and very high compared to the best VPNs available in the market. The slow performance can be due to various factors like network congestion, server location, or the specific protocol employed.
- Australia Server – The Australian server achieved above-average speeds during our VPN Unlimited review, with a download speed of 28 Mbps and an upload speed of 1.63 Mbps. The drop in speed was a reasonable 28%.
Given these results, we recommend sticking to the servers closest to your physical location that perform well unless you require access to specific, restricted content in a certain country.
The overall performance of VPN Unlimited is below average. In our testing, we found this VPN reduced our Internet connection speed by almost 50% on average. This is a significant decrease, and we must admit that we are not impressed with these results. There are undoubtedly many other VPNs out there that can deliver better performance.
Customer Support
The lack of a live chat option is a major drawback of VPN Unlimited's customer support. However, the average email response time of approximately 1 hour is commendable. Our Score: 6/10
VPN Unlimited does not offer live chat support, which is a major drawback in comparison to other top VPN providers. However, to give them credit, their email support team provided quick and efficient responses.
The provider offers its customers a few different support options:
- Email Support – We found VPN Unlimited’s email support to be quite responsive. We received a prompt response to our question in just two hours. Still, we hope to see live chat support as an option in the future. For now, the email support option is reliable and can help users resolve issues effectively.
- Knowledgebase – VPN Unlimited has an extensive knowledgebase that covers installation guides and some FAQ pages. The articles provided are usually helpful, but the information could be better organized to improve users' experience and make it easier to find specific details.
- FAQ Pages – VPN Unlimited’s FAQs are a useful resource for users looking to solve simple problems or clarify basic concepts. The section provides clear and concise answers to common questions, but it may not be sufficient for more complex issues, so users may need to contact support for additional assistance.
Overall, we found VPN Unlimited’s support is not as advanced as some other providers’, but it’s still functional.
Pricing
VPN Unlimited seems expensive, especially considering all its drawbacks. You’ll find the biggest savings in the Lifetime plan. Our Score: 5/10
VPN Unlimited presents three subscription plans to its users: monthly, annual, and lifetime. The service fails to offer any significant differences between the plans, aside from price and duration. Thus, potential subscribers may feel underwhelmed with the available options.
How Much Is VPN Unlimited?
VPN Unlimited offers multiple subscription plans. Let’s go through each one and their costs to determine which term is right for you.
- 1-Month Plan – VPN Unlimited’s monthly subscription will normally cost you $9.99 per month for as long as your account is active. However, our link will get you a special discounted price of $7.99 per month.
- 1-Year Plan – The yearly subscription to VPN Unlimited regularly costs $59.99, but our discounted link will drop the price to $47.99 per year (equivalent to $4/month). This plan offers the same features as the monthly plan at a lower price. The 30-day money-back guarantee offered by VPN Unlimited provides a safety net for users, allowing them to use the service as a risk-free trial.
- Lifetime Plan – Unlimited VPN offers a lifetime VPN plan for a one-time fee of $199.99, but when you use our special link, you can access a discounted price of $159.99. We don’t think the lifetime plan is a good idea for most users, as it would take at least two years of using the service before it starts saving you money, and there's no guarantee that the company will be the best service for you or even exist in the future.
VPN Unlimited also offers add-ons to its base plans, so you can purchase more security and privacy features, as well as increase the number of devices you can connect simultaneously. It’s unfortunate these features cost extra when many competitors include them in their regular plans.
- MonoDefense – The MonoDefense package is an additional subscription that includes extra features such as DNS Firewall and Passwarden for a fee ranging from $0.80 to $80, depending on the length of your plan.
- Extra Device Slots – You can purchase 1, 5, or 10 additional device slots if the included 5 simultaneous connections won’t be enough for you. The cost ranges anywhere from $0.99 to $99.99, depending on the number of devices added and the length of the plan.
Is VPN Unlimited Free?
No, VPN Unlimited is not free. However, it does offer a 7-day free trial that allows you to test the service before committing to a paid plan. After the free trial, you will need to subscribe to one of their pricing plans to continue using the VPN. Additionally, VPN Unlimited has a 30-day money-back guarantee for all its subscription plans so you can test out the service for longer than a week and get your money back if it’s not a good fit.
Final Thoughts
VPN Unlimited only provides average performance despite its premium price. That said, the service does offer impressive device compatibility and server availability. Unfortunately, this doesn’t balance out the VPN's questionable jurisdiction and performance limitations, which may discourage some privacy-conscious users from considering it as an option.
Although VPN Unlimited offers some additional features for an extra fee, considering alternative services might be a smarter choice for those who value privacy and security. If users are willing to put up with the provider’s drawbacks, they should take advantage of VPN Unlimited’s 30-day money-back guarantee to determine if the service is worth it.
PROS
- Supports all major devices/platforms
- 3,000+ servers
- Good streaming performance
- Unblocks geo-restricted content
- Fast email support
- 30-day money-back guarantee
CONS
- 5-Eyes Alliance jurisdiction
- Collects anonymized user data
- Significant decreases in speed
- Kill switch issues on Windows
- Trial period only 7 days
- High price for basic features
- No live chat support