Unlocator Review 2023

Unlocator is a VPN service known for unblocking streaming platforms seamlessly. With an impressive network of 40 servers across 30+ countries, Unlocator grants you access to geo-blocked content in numerous regions. Additionally, its servers are fast enough to ensure smooth ultra-HD streaming and gaming experiences.

Founded initially as a DNS service for bypassing geo-restriction, Unlocator evolved into a VPN with many impressive VPN features. It uses industry-standard military-grade 256-bit encryption and various standard protocols, such as OpenVPN, WireGuard, IKEv1, and IKev2. This means you can browse securely, knowing that your ISP or hackers can't track your online activity. 

However, Unlocator stores some personally-identifiable data for 24 hours. Although it has never leaked data, it would be more reassuring if it underwent a third-party audit to prove that claim. Also, the service is based in Denmark, a member state of the 14 Eyes alliance. Its location means the VPN provider is subject to data-sharing laws. Hence, it might not be the best option for privacy-sensitive users. 

On the brighter side, it offers popular features like split tunneling, kill switch, and DNS leak protection. It also has proprietary features called Unlocator Shield and Unlocator Hybrid. Its support is decent, with in-depth guides for using those features. 

But before delving into our detailed review, here's a summary table of Unlocator’s essential features.

This Unlocator review will evaluate every aspect of Unlocator's VPN service. We’ll cover its prominent features, streaming capabilities, security features, ease of use, pricing, and more. To understand our process of testing VPNs, you can refer to our guide on how we review VPN services. Let's begin!

Background, Jurisdiction & Reputation

Even though Unlocator has never suffered a data breach or anything similar, what's concerning is that the company is based in Denmark, a member of the 14 Eyes Alliance. Our Score: 8/10

One of the primary reasons for using a VPN is to safeguard your privacy. Therefore, before making your final pick, know where your chosen VPN comes from. So, here's the situation surrounding Unlocator.

Where Is Unlocator Based?

Unlocator is a VPN service based in Denmark, where it oversees its global operations. Linkwork ApS established the service in 2013. However, Denmark is a member of the European Union, so it has implications for Unlocator VPN users within the region.

First and foremost, you should know that Denmark has laws protecting its citizens' private data. The Danish Data Protection Act supplements the EU's GDPR (General Data Protection Regulation). The laws specify how companies can collect, process, and store your private data on their servers. 

More precisely, these laws are designed to prevent data processors (such as Unlocator) from logging data they don't necessarily need to operate. In other words, only the most essential data can be logged and kept for a maximum of 24 hours. Everything said so far sounds reassuring, although seeing an independent audit of this service would have been better. 

You should also know that Denmark is a member of the 14 Eyes Intelligence Alliance. Therefore, choosing a VPN based in those 14 countries isn't a good idea. That's also why many VPNs come from exotic locations such as Panama, the British Virgin Islands, or Gibraltar.

Did Unlocator Leak Personal Data in the Past?

No, Unlocator hasn’t leaked any user data. Unlocator was previously only a 'Smart DNS' service. In other words, it was used to mitigate geo-based restrictions and unblock websites. Differently said, it wasn't made to hide your data, as it didn't encrypt your Web traffic. However, that's no longer the case since Unlocator is now a fully featured VPN service.

There are no reports of data leaks at this time, but Unlocator has a short history. Only time will tell whether it's worth your trust. However, there are no reasons to believe that this VPN leaks any of your data.

Supported Platforms & Devices

Unlocator VPN is still a relatively new VPN service. It covers the most popular platforms and routers, but it's not widely available yet. Our Score: 6.5/10

Now, let's see which platforms this VPN supports. Checking this information on its website can be confusing, so we've simplified it for you.

Currently, Unlocator VPN offers native applications for Windows, macOS, iOS, Android, and Amazon Fire OS. And that's pretty much it regarding this service's VPN offer. However, let's not forget that this isn't just a VPN service, as it also offers a 'Smart DNS' functionality.

The situation is different when it comes to Unlocator's Smart DNS service. Since this service doesn't need an official app, you can manually configure it on numerous platforms, including desktop and mobile operating systems, media streaming devices, gaming consoles, smart TVs, routers, and more. 

However, please note that your data won't be encrypted using the 'Smart DNS' service. For this purpose, you need a VPN solution, which is still not widely available across many devices.

Installation & Initial Configuration

Unlocator comes with a simple installation. It also offers a nicely designed user account section on its website with helpful overviews of your subscription. Our Score: 10/10

For starters, you must get an Unlocator VPN subscription. This is done on the official Unlocator website by choosing a subscription plan and going through the payment process. Once you verify your newly created account via email, you can return to the website and log in to your user account.

Unlocator comes with a neatly designed user account area on its website. You'll get to see the status of your subscription and how much time you have remaining until your subscription is renewed, and you'll get to make all kinds of adjustments. Also, this is where you'll find installation instructions for Unlocator's VPN and Smart DNS services.

Downloading the official app is done easily, without any distractions. Run the installation file, choose where to find the files, and that's it. Once done, Unlocator will show its 'Welcome Screen' and ask for your username and password. Fill out the required information, and that's about it.

Prominent Features

Unlocator VPN comes with a basic set of features – which should meet the needs of average home users. However, it's missing some advanced options. Our Score: 6.5/10

Unlocator is a reliable VPN service provider that offers its users a fair selection of features. Its robust automatic kill switch, DNS leak protection, and Unlocator Shield ensure your sensitive data's security. 

Here are the main features of Unlocator:

• Kill Switch: Unlocator offers a kill switch feature that actively monitors your VPN connection on Android, macOS, and Windows. If your connection suddenly fails, this feature will block applications from connecting to the Internet until the VPN connection is re-established. The feature is easy to find and switch on in the app.

• Split Tunneling: If you want to use your VPN with select applications while other apps access the Internet without a VPN, then this feature is for you. Split tunneling allows you to connect certain apps to the VPN server to change your location or protect your data. However, split tunneling is only available on Windows and Android. 
• Unlocator Shield: The feature is designed to cut off your Internet access whenever you're not connected to the VPN. Hence, you can only access the Internet when you're connected to a VPN server.
• DNS Leak Protection: This exceptional feature guarantees that your DNS requests are accurately routed through the VPN, preventing your Internet Service Provider (ISP) from identifying your IP address.
• Unlocator Hybrid: VPNs are great for privacy and security, while SmartDNS is useful for unblocking content. Unlocator Hybrid offers the best of both worlds, allowing you to unblock many streaming sites while browsing securely. 

Server Count & Infrastructure

This VPN has one of the smallest server networks we've seen yet. With only 40 servers on offer, it won't leave anyone impressed. Our Score: 2/10

As per the latest available information, Unlocator only comes with 40 servers. After having reviewed dozens and dozens of VPNs so far, we're rather disappointed by this server count. This is one of the smallest server networks we've seen (if not the smallest).

The situation isn’t all that bad, though - you'll find servers in 30+ countries, there's unlimited server switching, and you can also connect to specific cities. Those numbers tell us that there are only a few servers per location, which means we expect less than stellar performance.

UI/UX Design & Ease of Use

This VPN has a very simple UI – which is excellent for inexperienced users. More advanced users will want more freedom and additional fine-tuning. Our Score: 9/10

In this segment, we'll delve into Unlocator’s user interface and user experience, examining its design and overall ease of use. 

Unlocator comes without a free-floating window. It means that no matter if you're using Windows or macOS, you need to click on the VPN's icon in the taskbar (or system bar) to use it. If you click elsewhere, the window will disappear. This isn't a significant downside, but it can be annoying in the long run.

Once you click on Unlocator's UI, you'll get to pick a server. Click on the name of the last connected server, and a new panel will open. You can browse all the available servers and choose your favorites (for quick access). Click on any server from this list, and you'll return to the home screen, from where you can finalize the procedure.

Diving deeper, there are two buttons at the top of the window: "Settings" on the left and "Account" on the right. Here's a breakdown of what you can do with these buttons:

• Settings: This button opens up four sections: Connection, General, Tools, and Support. These options give users access to various customizations to tailor the app to their style and preferences. General allows basic app customization, while Connection provides access to advanced settings like the kill switch, VPN protocols, split tunneling, and more. The Tools section is where you’ll see your IP addresses, and you can communicate with a representative via the Support section.

• Account: This button lets you see your email, change your password, and check basic information about your subscription, like how much time is left before your subscription is renewed. Clicking on the "Subscription Plan" also redirects you to the Unlocator website, where you can choose to pause or resume your subscription if needed.

All in all, Unlocator VPN feels like a very basic VPN – and it brings the same interface across all supported devices. It's easy to use, and it seems great for beginners. However, advanced users will probably want more freedom to fine-tune things independently.

Media Streaming, Torrenting, and Gaming Support 

Unlocator is a highly capable VPN for unblocking a huge array of media streaming services. It supports gaming but lacks P2P servers for torrenting. Our Score: 6/10

Unlocator VPN makes many promises about unblocking media streaming websites, and we've tested those claims. So, here are the results.

We've tested Unlocator against the world's most popular media streaming services, and this VPN managed to unblock all of them. There's a sizeable list of supported services on the VPN's website, so you should check it out. Even some niche media streaming services can be unlocked with this VPN, making it a highly usable solution for media streaming.

Unlocator is also a reliable tool for watching several individual TV channels (via their official websites and apps). Some of the most noteworthy TV channels include ABC GO, A&E, City TV, CNN GO, CNBC, E! Entertainment, TVNZ OnDemand, and plenty more.

However, Unlocator doesn’t support torrenting. We tried and failed to torrent with the servers, and it didn't work. We then contacted a customer support agent, who confirmed that P2P torrenting isn't supported. We're not that surprised, though. The provider is based in Denmark, a country known for its aggressive stance toward digital pirates. 

Thankfully, if you're a gamer, Unlocator works well for gaming. Low ping is the key factor you need for an enjoyable gaming experience, and Unlocator's server pings are low enough. Although you should connect to closer servers, as faraway servers have mid to high pings that might affect competitive gaming. 

Security & Privacy

Unlocator VPN collects plenty of PII information, which can be a reason for concern. However, it also brings strong encryption and capable VPN protocols. Our Score: 5/10

Now, let's check what kinds of privacy protection this VPN brings. We'll also examine its privacy policy and run a DNS leak test.

Unlocator Protocols

Available Unlocator VPN protocols usually depend on your platform of choice. The following are the tunneling protocols supported by Unlocator:

• OpenVPN: If you prioritize speed and security, OpenVPN is the recommended protocol for connecting with Unlocator. OpenVPN is available in two distinct protocols: TCP and UDP. OpenVPN using TCP is more reliable as it automatically uses error correction to retransmit data packets during transmission. 

• L2TP: This has been around for quite some time, but its age has made it less secure compared to newer protocols. However, Unlocator supports L2TP for Windows, which means it can be a good alternative to OpenVPN in specific situations.
• WireGuard: This is an advanced VPN protocol renowned for its top-notch speed and modern cryptography. Its straightforward design provides a seamless VPN experience, making it an ideal choice for users seeking consistent speed and security.
• IPSec/IKEv1: With IPsec taking charge of data encryption and authentication and IKEv1 handling key exchange, they team up to create a secure tunnel. Together, they ensure that your information travels safely, protected from any prying eyes. This protocol is available on iOS.
• IKEv2: This VPN protocol is great for mobile devices. It's known for quickly reconnecting even if your network changes. It also keeps things secure by exchanging keys and authenticating connections. Unlocator offers IKEv2 on Windows and iOS. 

Does Unlocator Keep Logs?

Yes, Unlocator does keep logs, but only personal identifiable data for a maximum of 24 hours with no backups. It collects your email, name, address, and credit card information, which are needed to handle your subscription. The purpose behind this is to prevent any abusive patterns from malicious usage. 

It would also be nice to see a third-party audit of this VPN, but we couldn’t find one. So, all in all, we like that this VPN is being transparent about what it does with your data. However, we don't think Unlocator is the best choice if you care about your digital privacy.

Does Unlocator Leak/Expose Your Private Data?

No, Unlocator doesn't leak private data. As you can see from the image above, no DNS leaks were detected. It means that Unlocator can protect your private data and show your virtual information instead. However, before using Unlocator, make sure to adjust your DNS settings. You can learn more about this after logging in to your account on the Unlocator website.

Speed & Performance

In terms of its performance, Unlocator disappoints. We can recommend it only to those with ultra-fast Web connections. Our Score: 5/10

Now, we'll evaluate the performance of this VPN. To begin, we'll assess the speed of our Internet connection without the VPN. Afterward, we'll connect to the closest server, followed by a nearby location, and lastly, a distant server, to determine how well the VPN performs in different scenarios.

We measured a download speed of 41.54 Mbps and an upload speed of 41.50 Mbps during our initial speed test. But it's crucial to remember that VPNs usually reduce browsing speeds because of their high encryption levels. Now, let's check out how Unlocator VPN performs.

• US Server (New York): We tested the New York server multiple times and uncovered disappointing results. The download speed peaked at 12.88 Mbps, marking a 69% drop, while the upload speed reduced to 24.93 Mbps. 
• UK Server (London): Next, we tested the UK (London) server, the closest server to our present location. Our download speed clocked in at 8.20 Mbps (an 80.3% reduction), which was quite disappointing. The upload speed also dropped to 38.72 Mbps.
• Canada Server (Montreal): Upon testing the Canadian server in Montreal, we recorded a relatively better download and decent upload speed. The download speed peaked at 19.11 Mbps, which is still a considerable nosedive of 54%. The upload speed was also reduced, peaking at 28.48 Mbps.
• Australia Server (Sydney): Surprisingly, the most remote location, Australia (Sydney), gave us the best performance. With a download speed of 20.80 Mbps, we observed a 50% decrease from the baseline speed. While this speed is better than all other locations, it's still not good enough in our books. For the upload speed, it peaked at 15.11 Mbps.
• Italy Server: We observed a substantial reduction in download speed, which clocked in at 15.96 Mbps, representing a 61.6% decline, while the upload speed reads 35.19 Mbps. 

With an average speed reduction of 63%, you need a super-fast Internet connection before turning on Unlocator. Slow connections may result in buffering when streaming and lag when gaming if you also have a high ping on distant servers. 

Our Unlocator review and tests show one thing; if your baseline Internet speed isn't great, consider faster VPNs like ExpressVPN and NordVPN. 

Customer Support

Unlocator makes up for its lack of 24/7 live chat with in-depth guides on everything from setup to troubleshooting apps and tips and tricks. Our Score: 7/10

In case you have any questions, Unlocator VPN offers many ways to get help. 

• Live Chat: Unlocator offers live chat, but not 24/7. When the support team isn’t online, getting a response takes over 10 hours. Your query will likely be sent to the support team as an email. However, when they do reply, the support team is knowledgeable and friendly to talk to, and they'll do their best to answer your questions.

• Setup Guides: This section offers many useful, straightforward guides on installing the app on different devices and operating systems. It also covers how to use your preferred protocols after setup. Plus, it has dedicated guides for its Smart DNS setup across your devices.  
• Troubleshooting Guides: The Unlocator team does its best to anticipate issues you might encounter in the app and provide step-by-step solutions. There are currently 35+ guides covering topics like streaming and troubleshooting native apps on various devices. 
• Tips & Tricks: If you're trying to activate services not built into the app or need advice on signing up for services outside your country, this section answers your questions. The page provides 45+ tips and tricks to help you get the most out of the service. 

Pricing

Unlocator VPN isn't the most affordable VPN out there. However, you can find plenty of savings in its long-term plans. Our Score: 6/10

So, how much does Unlocator cost? Does it bring plenty of value for its price? Make sure to keep on reading our Unlocator review to learn more.

All Unlocator plans offer similar features, including free Smart DNS, Unlocator Hybrid, as well as instant privacy and security. Unlocator also offers a range of plans with different subscription lengths. The prices vary depending on the duration of the plan you choose. Here are the available plans and their corresponding prices:

• 1-Month Plan: Unlocator's monthly plan is priced at $9.99. This plan includes a 30-day money-back guarantee, which can serve as a trial if you cancel within the first month.
• 6-Month Plan: A subscription plan for 6 months costs $49.00, reducing the monthly fee to $8.17. That represents an 18% discount compared to the monthly plan. However, you need to pay upfront.
• 1-Year Plan: Similarly, Unlocator offers a 1-year plan at a total cost of $79.00, reducing the monthly fee to $6.58. If you get this plan, you’ll have a 34% discount compared to the monthly plan.
• 2-Year Plan: This plan costs $119.00 for two years, which translates to $4.96 a month. With this plan, you can save 50% in comparison to the monthly plan.

If you decide to subscribe to Unlocator, we recommend considering its long-term plans. This is where you'll find plenty of savings, with the 2-year subscription bringing the price down to $4.96 per month. In other words, you'll get to save up to 50%.

Among other important information, Unlocator supports credit card payments, Google Pay, Apple Pay, and PayPal. There's also a 30-day money-back guarantee for all plans, so you'll have some time to test this VPN service thoroughly.

Final Thoughts

Unlocator is an average VPN that provides a limited range of features that don't quite justify its price. You can get top-tier encryption, offshore locations, and an exceptional streaming VPN service by opting for other top VPN alternatives with a similar subscription.

While Unlocator offers some interesting advantages, it's not a VPN we’d recommend to everyone. For most average home users without budget constraints, Unlocator may be sufficient. But if you're an advanced user looking for stronger privacy and better value, consider exploring other options. If you want to try this VPN, you can check out Unlocator's official website for more information.