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Dell Resets All Website User Passwords Following a Large-Scale Cyber-Attack

By Nitish Singh / November 29, 2018

American computer technology company Dell warded off a large-scale cyber attack earlier this month after attackers tried to steal private user information. Despite the company blocking all attempts of a break in, passwords of all registered users on the website have been reset as a precaution. The attackers wanted to steal customer names, email addresses and scrambled passwords, according to the company, but their attempts failed.

The breach occurred on November 9 and the company held off from an announcement to conduct an investigation of the attack. After Dell found no evidence of any data being affected, the company released an official statement informing users about the incident. The number of accounts that were targeted has not been revealed.

In the past, numerous similar security incidents were left unreported. With the implementation of GDPR, companies are legally bound to report all security breaches. Failure to do so leads to legal action that may go as high as $23 million or 4% of global revenue of the current business year. The strict policy has led to a number of incidents being reported responsibly by companies.

According to Dell, since the incident did not affect any user data, it was not obliged by regulations or legal requirements to report the incident. However, the company chose to inform users to retain customer trust. A dedicated page is now available on the official website to offer users more insight on the incident.

The issue has been reported to law enforcement who will work with Dell to find the culprits. Tech companies are being heavily targeted with companies like Facebook and Google suffering data breaches with damaging consequences. Due to a cyber attack earlier this year, Google was forced to shut down its social media platform Google Plus after seven years of service.

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